5% OFF ON YOUR FIRST ORDER - ADD COUPON WHISPER5 AT CHECKOUT
5% OFF ON YOUR FIRST ORDER - ADD COUPON WHISPER5 AT CHECKOUT
Refund and Returns Policy
At The Whispering Weaves, every saree is thoughtfully curated and carefully quality-checked before it reaches you. As a young, bootstrapped brand, we strive to offer exceptional quality at accessible prices while ensuring a seamless experience for you.
While we do not offer refunds at this stage, we understand that sometimes a purchase may not feel quite right. That’s why we offer a 7-day exchange window from the date of delivery.
If you would like to request an exchange, here’s how it works:
The product must be unused, unworn, and in its original condition.
The exchange request must be initiated within 7 days of receiving the order.
You can visit our website and navigate to the customer support section to raise a request.
In the rare instance that you receive a damaged product, we offer a full refund. To initiate this:
Please share an unboxing video within 7 days of delivery (this is required for verification).
Submit your request through our customer support section with your order details and video.
Our team will review and process the refund within 3-5 working days.
We’re always here to help you make the right choice. If you have any questions before or after your purchase, feel free to reach out to us.
Shipping Policy
1. Shipping Locations
We ship all over the world.
2. Shipping Charges
Domestic shipping – Free shipping all over India above purchase of Rs. 2000. Orders below that will be charged a flat rate of Rs. 150.
International Shipping – Shipping charges vary as per location, will be calculated at the time of checkout.
3. Order Processing Time
Orders are typically processed within 1-3 business days after payment confirmation. Processing time may vary during sale periods or due to unforeseen circumstances.
4. Delivery Time
Standard Delivery: Usually takes 5-7 business days from the date of dispatch.
Express Delivery (if available): Usually delivered within 2-3 business days.
Delivery times may vary depending on your location and courier partner.